Frequently Asked Questions
General Questions
Our program is specifically designed to prepare you for the HESI Exit and HESI Specialty Exams.
Unlike most NCLEX prep programs, our questions are developed based on the actual HESI conceptual framework for the development of critical thinking test items, in addition to the NCSBN NCLEX blueprints.
After development, our questions are scientifically analyzed through an item analysis process as developed and used by HESI. In addition, our questions are constantly updated and improved based on the feedback of thousands of nursing students, all to ensure we offer the best and most up-to-date HESI exam practice questions possible.
As a result, many students find our program to be the most realistic practice opportunity before taking their exam.
Based on our 90%+ student success rate* we are confident our program will help you. We are the only test prep program that offers a full Success Guarantee for the HESI Exit Exam. We’ll help you score 900 or more - or your money back.
We cover both! And better yet, an active subscription to our program provides access to both our RN and PN study materials and practice exams.
Yes, we cover both RN and PN HESI Next Gen items. We have hundreds of realistic NGN items ready to help you succeed on the Next Generation exams!
We cover the NGN case studies, NGN bowtie, and NGN trend items. In other words, we cover every NGN question style you can possibly encounter on your exam.
You don’t need any special software to access the program. Your usual web browser on your computer, tablet or mobile will work just fine.
You probably already have the FREE Adobe Acrobat Reader on your device, or a similar program, to view PDF documents. If you don’t we’ll send you a link to get it free of charge.
Absolutely. You can get a head start and use the Specialty Subject practice tests as you progress through nursing school.
Then you can continue to use the program to ultimately pass the HESI Exit and NCLEX.
Program
Our program includes:
The most realistic prep experience available with more than 3,000 HESI exam-style practice questions inside the Members Area to help you pass the HESI Exit Exam;
Hundreds of HESI-style Next Generation NGN practice questions;
5 full length practice exams for the HESI RN Exit Exam;
3 full length practice exams for the HESI PN Exit Exam;
16 HESI Specialty Practice Exams, including:
- Medical-Surgical
- Nutrition
- Psychology / Mental Health
- Pathophysiology
- Dosage Calculation (Math)
- Critical Thinking
- Pharmacology
- Fundamentals of Nursing
- Gerontology
- Management
- Research
- Pediatric Nursing
- Critical Care
- Maternity
- Health Assessment
- Community Health
HESI Exam Review Guide, including Next Gen strategies, tips and tricks to skyrocket your score;
HESI Exam Study Insider private member-only forum: read hundreds of success stories, discover success strategies and learn from previous HESI Exam students;
3 bonus guides to help you get a quick boost in your exam score;
A "success guaranteed" money back guarantee.
You can access the HESI Exam Study Insider Member Area online 24/7, whenever and wherever you want.
All practice questions include extensive rationales, and exams can be customized to timed conditions and/or instant rationales.
We sure do. Our program includes all 16 HESI Specialty Subject topics as individual practice tests, including:
- Medical-Surgical
- Nutrition
- Psychology / Mental Health
- Pathophysiology
- Dosage Calculation (Math)
- Critical Thinking
- Pharmacology
- Fundamentals of Nursing
- Gerontology
- Management
- Research
- Pediatric Nursing
- Critical Care
- Maternity
- Health Assessment
- Community Health
That depends on you and how quickly you go through the training material and apply the strategies to your studies.
However, the entire course is designed in a very step-by-step manner. We tell you exactly what to do, and when to do it.
Just follow the simple orientation, take the practice exams, use the Exam Review Guide and you should see almost immediate results in your test scores.
You can get started right now!
After you select your subscription length and complete the checkout process, you’ll receive an immediate email with your login details to access the program.
And that’s it! Just log in to the online Members Area and start prepping today!
The beauty of our program is that you can go through it at your own pace.
Set aside some time in the morning, during lunch break, or before you go to sleep, and don’t worry if you miss a few days here and there. What’s important is not how fast you go through the program, but how committed you are to the process.
It's easy because you can access your study materials whenever and wherever you need to.
Our questions are developed by experienced nurse educators all of whom possess the MSN degree and have extensively written exam questions for major nursing publications.
Their skills and experience allow our writers to create some of the best HESI exam practice questions available. We focus on creating high quality practice questions, developed using the HESI conceptual framework for the development of critical thinking test items and NCSBN NCLEX blueprints, in order to provide optimal preparation for the HESI exams.
All questions are written at the application/analysis level of difficulty and you’ll be able to practice for both the HESI Exit and all HESI Specialty Exams.
We continuously update and improve our questions, based on the feedback of thousands of students. All to ensure you get the best and most realistic practice experience.
Our practice questions will perfectly prepare you for THIS year's 2024 and NEXT year's 2025 HESI Exit Exam.
We understand how terrible it feels to fail your exam.
Many, many students have been exactly where you are and then gone on to not only pass their exam — but to excel. Those students will tell you the same thing:
You are capable. You just need the right prep.
Our program has helped thousands of students, many of whom have failed their HESI exam before (some multiple times), achieve a score of 900 or more. We’re confident we can help you too!
In fact, we’re so confident our program will help you that if you don’t achieve the score you need, we will refund every dollar you spent on it.
Success Guarantee
If you actively use the program and its material, but fail your HESI Exit exam, we offer a full refund (up to 6 months).
This means taking more than just one or two practice tests and actually spending time and studying the materials, because the program only works if you do the work.
For up to 6 months after your initial purchase, if you fail your exam and have an active subscription to the program, simply send us a quick email and you’ll receive a full refund.
Note that if you fail your HESI exam and continue to study after your exam date, you forfeit your success guarantee claim for that particular exam.
In addition, no refunds will be issued more than 30 days after your account has expired, whether you failed the HESI Exit or not.
We also offer a 7 day “no strings attached” full refund guarantee. So if you’re not happy after signing up to our program (and answered less than 300 questions), let us know within 7 days and you’ll get back every cent you paid.
Unfortunately, if you continue to use the program after completing 300 questions, you'll only be eligible for our Success Guarantee.
Subscription
The price of the program depends on the length of your subscription. Visit our pricing page for more information.
During your active subscription period you will have access to the entire program, and will receive every update when published.
Our program is available in 30 day, 90 day, 180 day, 12 month and 36 month subscriptions. This means you only have to pay for the amount of prep time you actually need.
If you need more time after your account expires, you can purchase an account extension by renewing your subscription.
Note that a subscription starts immediately on the day of your purchase and cannot be paused or suspended for any reason.
Yes! In order to gift a subscription, please select the gift option during the checkout process. You can select the "My order includes a gift" check box, and provide recipient information, on the payment page where you enter your credit card information.
Please note subscriptions can only be gifted when they are paid in full. Subscriptions purchased with a payment plan cannot be gifted.
When you pay in full, there are no monthly fees or recurring monthly charges of any kind. When you purchase a subscription to our program you know exactly what it costs.
You can choose to make a one-time payment right up front and get it out of the way, or you can take advantage of an easy installments plan. In that case, you will pay your subscription fee in several installments.
Once they are done, they are done forever… no more payments of any kind are due unless you decide to renew your subscription once it expires.
We don’t offer custom subscription lengths. Our subscriptions are available in 30 day, 90 day, 180 day, 12 month and 36 month subscriptions only.
Yes, we do. To view our payment plan options go to our pricing page and click the “Payment Plan” button above the subscription options.
Note that payment plans cannot be canceled after 7 days, unless the Success Guarantee applies.
We offer a 7 day unconditional refund guarantee in addition to our 6 month “Pass the HESI Exit or money back” success guarantee (not available with a 1 Month subscription).
If you aren't happy for any reason in your first 7 days, and completed no more than 300 questions, simply send an email asking for your money back and you'll get it. Every single penny you paid.
In addition, you can take our free practice exam to understand the format and depth of the questions and answers of the actual program.
Note that if you sign up and continue to use the program after completing 300 questions, you'll only be eligible for our Success Guarantee. If you sign up for a 1 Month subscription, the refund guarantee is 24 hours.
We accept all major credit cards: Visa, MasterCard, Discover and American Express. We also accept PayPal and digital wallets such as Apple Pay.
Any personal information you provide is highly secure. All payment information is sent over a 256-bit encrypted SSL connection to the payment gateway, so you can be assured your sensitive card data is never exposed to bad actors.
Schools
Yes, educational institutions can purchase an educational license. With this license, students, teachers and staff can use our study program at home or college. Teachers and staff will have access to a private school portal for tracking student progress and discovering weak spots. To purchase and set up a new educational license please email us at education@yourbestgrade.com or go here.
Members
Passwords are case-sensitive and must be typed exactly as you received them to grant you access.
You can reset and change your password in the login screen here. Enter your email address in the lost password section and press "Reset Password". You will receive an email with instructions and a link to reset your password.
If your account expires, upon login, you will be prompted to renew your account. Several account extension options are available for students who need more time.
Renewal pricing can be found at the bottom of our pricing page.
Subscriptions cannot be paused or suspended for any reason. They run continuously, and start immediately on the day of your purchase.
Your account automatically expires at the end of your subscription. There is no need to cancel as your subscription does not auto renew. You may purchase an account extension once your account has expired.
If you have a payment plan, it cannot be canceled after 7 days, unless the Success Guarantee applies.
Note that if you only need to use the program for a few weeks, please purchase a 30 day subscription.
Our automated line can be reached on 1 855-300-2YBG (that’s 855-300-2924) and answers frequently asked questions. However, we would love to hear from you! Please email us at support@yourbestgrade.com with any questions and we will answer as soon as possible, within 24 hours.
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and we’ll get back to you within 24 hours.
and we’ll get back to you within 24 hours.
